Our client is a fast-growing French company that aims to profoundly change the financial ecosystem of companies and accountants in Europe. They are providing a SaaS software solution for finance automation which allows their clients to manage their invoices, conduct expense reports, and make payments.

If you want to manage a portfolio of big corporate accounts for the French and English speaking markets and you are passionate about technology, join their Customer Success Team and apply now!

Identify clients' needs, assemble internal cross-functional teams to address those needs, and manage those activities through to completion.
Guide employees and new customers thought the product's features and specifics
Define and structure the deployment of the product ensuring that the client's needs are met
Build strong partnerships and maintain communication with clients.
Monitor client and teams satisfaction.
Grow existing accounts by both cross-selling and upselling
Be the voice of the client - you will be their main point of contact

2+ years work experience in B2B client services (Account Manager/Key Account Manager/ Customer Success Manager/Sales Account Manager, or relevant.)
Proven work experience in audit/accounting/finance or relevant
Ability to communicate, present and influence key stakeholders at all levels of an organization.
Tech-savvy – eager to learn fast about new technology.
Experience with CRM software and MS Office.
Outstanding communication, presentation, and problem-solving skills.
Fluency in French and English is a must.
Experience in the FinTech will be a plus.
Strong organization skills with the ability to manage and prioritize time effectively.

Date limite de candidature: 30/03/2023