Date de publication
11/09/18
Type de contrat
Emploi (12 mois)
Société
Aravinda Resort Ninh Bình
Localisation
Ninh Binh / Vietnam / Ninh Binh
Secteur(s)
Hôtellerie - Restauration - Tourisme
Référence
AR - HK Supervisor
Contact
Hoa My Linh
Téléphone : 0919210688
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Description du poste

• Delegate duty to respective Housekeepers based on the current daily job tasks; supervise the star’s performance and handle with assistance if necessary
• Supervise the team’s performance in cleaning and replenish guestroom amenities and service areas up to the hotel’s quality standard.
• Deputize for Housekeeping Manager in conducting daily briefing to housekeepers, direct and implement suitable reaction with incidents happened in workplace (special guest’s orders, internal requests)
• Take control of delegating room keys, master keys, and store keys, etc., to on-duty housekeepers.
• Perform duty on asset management of the department’s equipment, supplies, chemicals, linen and further related things and conduct an updating checklist.
• Conduct training sessions for staff in professional techniques.
• Report any defects or damages related to guest’s belongings or the hotel’s property to Head of department and on-duty manager for further solution.
• Identify, inform, and follow up departmental maintenance requests with Engineering department.
• Inspect monthly inventory in the departments and update current situation of room amenities, linen, and stocks, etc.
• Perform all of duties as a Housekeeper
• Participating in roster planning based on hotel’s occupancy forecast.
• Assist Head of Department in evaluating staff’s performance
• Accomplish any requests of administrative reports, summaries and other documents related to the department’s operation and attend meetings as being required
• Set up plans of training, maintaining service quality and developing orientation for him/her and subordinates.
• Receive staff grievances and proceed appropriate action

Description de la société

Situated in a complex of majestic mountainous area inside Hoa Lu – the Old Capital, surrounded by natural sights and countryside life which is full of tranquility and chastity, Aravinda is the harmony of Ninhbinh’s outstanding features and very Vietnamese grace. All of those are presented through the exclusive architecture, healthy gastronomy style as well as the tenderness, sincerity we strongly expect to give you.
In Sanskrit, Aravinda means “blue lotus” which is the symbol of tranquility, belief and purified heart. These meanings have laid a foundation to construct different values in all facilities and services in Aravinda resort with the guideline of giving the tourists intriguing experiences.

Description du profil

This position is responsible for assisting Housekeeping Manager to control and supervise the department’s operation and administrative works.