MAIN ACTIVITIES
* Manage customer requests/orders:
--book and analyze customer requirements
--if required, prepare sales proposals, based on operational
data and in accordance with pre-established terms
and conditions
--verify the compliance of sales documents
(orders and/or contracts)
--acknowledge receipt of customer orders
--manage orders in accordance with existing contracts,
if applicable
--manage progress on customer orders, working
with the departments concerned
--enter orders and manage them in the ERP system
--manage export agreements and clearances, if required
(TBC)
* Authorize/ensure deliveries:
--ensure that orders meet export control, trade compliance
and credit management requirements, in accordance
with Safran's internal control rules
--monitor the availability of hardware and/or services
and associated documentation
* Invoice customers:
--implement and monitor billing schedules
--prepare and verify invoices and credit notes, in accordance
with contracts and financial and tax rules
--forward invoices to customers
* Handle disputes:
--handle customer complaints
--resolve billing disputes
--help resolve sales and logistics disputes
--monitor and manage customer return order
--contribute to recover overdue payments in collaboration
with the Credit Management
* Help produce reports:
--assist with the preparation and circulation of dashboards
needed to manage the Sales Administration activity
and for customers
* Assist with any audits that may be organized (by the Audit
and Internal Control Department, French defense
procurement agency or equivalent, ISO, CAC or equivalent,
customers, internal control, etc.) and customer meetings
* Contribute to the Sales Administration function's continuous
improvement actions and cross-functional initiatives

Date limite de candidature: 18/03/2022