Publiée le 19/05/2020, modifiée le 11/08/2020
**All interviews will be conducted remotely (online or by phone).
In 5 years, our client has evolved from a start-up to Europe's leading on-demand logistics platform that allows businesses in any industry to deliver to their customers with never-seen-before speed & efficiency.
Join our new team in Varna and work with amazing minds that change the way goods are delivered in urban areas.
WHAT WE OFFER:
An attractive remuneration + performance bonuses. Referral bonuses.
Different shifts between 08:30 and 03:00. Transport costs covered.
Online training - provided by the client.
Additional health insurance and other social benefits. Exclusive discounts & offers.
Open-minded management team promoting innovation, personal,fra and professional development.
Permanent employment; full-time.
Employer: Pontica Solutions Ltd.
YOUR ROLE:
Ensure good communication between couriers and customers to guarantee the success of each delivery (mainly over chat).
Resolve problems that may arise during deliveries.
Make sudden, late-notice changes when necessary.
Troubleshoot client and driver issues.
Work in collaboration with LiveOps team to improve operational performance.
REQUIRED SKILLS:
Excellent written and verbal communication skills in French. Good knowledge of English.
Previous experience in customer services will be a plus.
Energetic, extremely organized, and able to manage tasks with a sense-of-urgency.
Tech-savvy with strong problem-solving skills.
Date limite de candidature: 10/10/2020
19 Dimitar Ikonomov Street, floor 1, office 1, Varna, Bulgaria
110 Opolska, O3 Business Campus III , floor 4, Kraków , 31-323, Poland